I've always had good experiences with MidwayUSA, until today. They advertised a brass tumbler on their website for $52.99, which included the tumbler, brass polish, media, and media separator. I received the order today, and it was the tumbler only. I called customer service and was told it was a "website mistake". They could not send me the other items-I would have to return the tumbler (at their cost) and reorder the kit-$21 more. I sent their tumbler back and gave them an option-either send me what they advertised at the same price, or keep it, refund me, and lose business. If they do me right, I'll gladly order from them as I have before (quite a bit more now-reloading supplies), or I'll take all of my business elsewhere. I'll let you guys know how it turns out-hopefully a really good company will continue to be a really good company.