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Confusion at S&W over mag rattles.

2863 Views 13 Replies 12 Participants Last post by  FastSS
I had bought 2 M&P carry kits about one month ago. Love the pistol, hate the mags. Anyways, I had written an email to S&W about 2 weeks ago asking if they have any plans to correct the follower. I had not heard anything from them so I called customer service and asked them the same question. The rep stated that they are currently looking into it. Same day I finally received my email back and that rep stated that they have no plans in the near future to do anything. So are they or aren't they...that is the question. I would like to have forum members bombard S&W with this same question to see what sort of replies different reps say. IF S&W has no plans to change the magazine I guess our only hope is for another magazine company to come out with an aftermarket mag or follower to correct this. Keeping my fingers crossed.
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You had me wondering for a minute, I hadn't noticed any noise from the magazines, but I happened to have 6 fully loaded 40 cal mags close at hand, 4 made no noise at all, 1 made a very slight noise, and 1 rattles pretty good, I don't know what it is, but it should be fixable, find out what's rattling and fix it, the magazine does come apart so you might look and see if you can figure out what's happening to your mags.
My mags don't rattle at all.
I'm not sure if this helps but 'some' GLOCK mags rattle too.



The reason I think this is important is that I don't believe it's a S&W issue. I believe it's more of a double stack magazine design issue.
Over the years I've had various mags from various manufacturers rattle. If they function it's not a problem.
Two out of my three rattle, one pretty bad. They only seem to rattle when the mag is vertical, such as in my mag pouch, so they make a lot of noise while I'm walking (rattles in a front to rear motion). If I have the noisy one in my M&P, it doesn't make any noise because then it's laid on it's side (doesn't rattle in a top to bottom motion).
From my understanding is that the M&P mags are made by Mecgar. So if this is true the issue might be made to Mecgar, through S&W.
It helps if you tap the loaded mag on the heel of your hand---like on an AR-15 mag-----seems to settle the rounds in and stop the rattling.
do a search on mag rattle, you'll find lots of info
slprest said:
I would like to have forum members bombard S&W with this same question to see what sort of replies different reps say.


Doing something like this takes up valuable time the Customer Service Reps could be spending solving real problems for other customers.



S&W has an excellent rep for customer service. A plan such as this can overload the system and the reps and cause them to start a policy of not answering e mails. It would also cause the credibility of the members here to be compromised. Why would you want to do that?



You asked them your question, please accept their answer. As suggested above, it has been discussed quite a bit here. From my experience, most manufacturers have rattle problems (if it is a true problem) with mags made of metal. If the mags are plastic or lined with plastic, the problems is less.



A semi solution would be to have one of the coaters put a teflon finish on your mags. It will quiet them down but again, I feel as long as they feed and retain the ammo, they ar doing their intended job.



Regards,
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round gun shooter

S&W has an excellent rep for customer service. A plan such as this can overload the system and the reps and cause them to start a policy of not answering e mails. It would also cause the credibility of the members here to be compromised. Why would you want to do that?



You asked them your question, please accept their answer. As suggested above, it has been discussed quite a bit here.



Round Gun Shooter: To answer your questions. Since S&W has a great customer service center, and I don't doubt that, a company would certainly listen to it's customers especially if the same issue came up over and over again. They admit they all rattle, so it would be up to us to help them along and try to find a solution to the problem. Why do you think they are on their umpteenth revision of this gun already in a little over a year? It's because there are always problems with new products of any kind and S&W is doing a great job of addressing them. So why not fix this issue which would make this gun perfect???



Next, I did ask my question and got two completely different answers. So which one do you suggest I take? I like companies that know their products and get peeved when reps give different answers to the same question. I know that's a personal issue...

slprest said:
Round Gun Shooter: To answer your questions. Since S&W has a great customer service center, and I don't doubt that, a company would certainly listen to it's customers especially if the same issue came up over and over again. They admit they all rattle, so it would be up to us to help them along and try to find a solution to the problem. Why do you think they are on their umpteenth revision of this gun already in a little over a year? It's because there are always problems with new products of any kind and S&W is doing a great job of addressing them. So why not fix this issue which would make this gun perfect???


Your suggestion to "Bombard S&W with E mail" is what I take issue with.



First , S&W does not manufacture magazines for any of their products. They are at the mercy of their vendors. The rattle as I stated is inherent with double stack mags. If I shake my 30 round AR mags they rattle too.



Trying to make a firearm "perfect" is one thing. Picking Nits is another.:roll:



Regards,
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Lets see… some of my:



Magpul Aluminum AR mags

English Aluminum AR mags

US Steel AR mags

US Aluminum Teflon AR mags

Accuracy International .300Winmag mags

HK USP .45 mags

HK USPC .357sig



AND



M&P 9mm magazines rattle at some point. In my experience it has more to do with how you load the magazine and how many rounds are in it.



I find that NONE of these magazines rattle when they are inserted and chambered.



YMMV, but if they function, I wouldn’t worry about it too much.



If a $75.00 5 round magazine rattles, a $20 17 magazine is likely to rattle as well.
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