I'll give you $20.00 for that magazine... just cause I'm a good guy! LOL..
PM me if you are interested.
Raymond
PM me if you are interested.
Raymond
Customer Service Experience
So I get my new 9mm today (ordered perfectly from Bud's Guns @$399), get it home, pull out the magazine, and notice that it is stamped ".40 S&W .357"... Hmmm... holes in side only go up to 15 rds... Hmmm....
Spare mag is labelled 9mm, capacity 17 rds...
So I call customer service, and explain it. They will send a new magazine, and if I return the .40 (they said I could keep it--give it away, or whatever) they will send me another 9mm mag...
Shouldn't have happened, but they are making it right, and one better...
I got a hold of someone at 7:30 pm EDT--don't know if they stay open for west coast time zone, but still surprised to find someone there on Fri night...
Tomorrow comes the fun!!
Spare mag is labelled 9mm, capacity 17 rds...
So I call customer service, and explain it. They will send a new magazine, and if I return the .40 (they said I could keep it--give it away, or whatever) they will send me another 9mm mag...
Shouldn't have happened, but they are making it right, and one better...
I got a hold of someone at 7:30 pm EDT--don't know if they stay open for west coast time zone, but still surprised to find someone there on Fri night...
Tomorrow comes the fun!!
1 - 6 of 6 Posts
S&W Customer Service rocks!
When I got my M&P 40 it came with 2 small backstraps and 1 large (no medium). I called them the day I bought my gun and one week later it arrived in the mail.
When I got my M&P 40 it came with 2 small backstraps and 1 large (no medium). I called them the day I bought my gun and one week later it arrived in the mail.
.gif)
The two times I've called they were extremely helpful.
1 - 6 of 6 Posts
- This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
MP-Pistol Forum
A forum community dedicated to Smith & Wesson M&P Pistol owners and enthusiasts. Come join the discussion about optics, performance, gunsmithing, troubleshooting, reviews, accessories, classifieds, and more!
Full Forum Listing
Recommended Communities
