I have had my shield for over a year now and find it works quite well. It is reliable, accurate, and soft recoiling in 9 mm. The only problem that I have experienced with this pistol is that the thumb safety is at times, difficult to disengage. Sometimes it works quite well if my thumb is perfectly placed, but other times it requires me to reposition my thumb and fiddle with it till I can get the safety to go down. I think the Shield safety is incredibly poorly designed! Smith & Wesson engineers could benefit from taking a serious look at the thumb safety on the Ruger SR9c or CZ82/83 pistols. Of this is only of interest to those who want an off switch on their concealed weapon. For me, this deficiency will likely lead to replacing this gun.