[Wawa]

I just got a shield plus and it seems to have an issue, if I rack the slide with an empty mag, I seems to scratch the top of the follower. No other gun that I have does this and was wondering if it was normal for the shield.

 

[michael.ed]

Welcome from North Texas.

 

[HEADKNOCKER]

Check with the slide removed to see if the extractor pin has moved down or wasn't installed flush BUT that would leave a mark on the other side of the follower
I see it's been two weeks with only the one other greeting
Did you get the problem fixed or found the issue?
If it's doing that to the follower, imagine what it would do to the top round in the magazine under the chambered round
That's a real issue for sure, I can even see the flakes of the orange polymer in the photo
Is the magazine follower in the magazine backwards?
I don't have a Shield Plus but do have the older Shield 2.0 8 round model
Let us know what you have found

Welcome to the Forum @Wawa

 

[jkv45]

Welcome.

Not a Shield owner either, but -

Do both mags have the same issue?

What lines-up with the mark on the underside of the slide?

Do spent cases have a mark in the same location.

 

[HEADKNOCKER]

Thought a few images might help
There are a few areas under the slide that could be sharp & pointed that could cause the marks on the magazine follower

 

[Wawa]

Check with the slide removed to see if the extractor pin has moved down or wasn't installed flush BUT that would leave a mark on the other side of the follower
I see it's been two weeks with only the one other greeting
Did you get the problem fixed or found the issue?
If it's doing that to the follower, imagine what it would do to the top round in the magazine under the chambered round
That's a real issue for sure, I can even see the flakes of the orange polymer in the photo
Is the magazine follower in the magazine backwards?
I don't have a Shield Plus but do have the older Shield 2.0 8 round model
Let us know what you have found

Welcome to the Forum @Wawa

So the top of the slide is what's scratching it, and it also doesn't actuate the slide stop on an empty mag, called s&w and just forwards me to a voicemail. Talked to other people at range/gunstore and people either scratch their head or just tell me the gun is bad. When firing, can't really tell if it does anything to the rounds, spent casings look fine, just when I shoot the last round slide just goes down and scratches the top of the follower. So I believe it only scratches in one direction.
Thanks for the response.

 

[Tenring]

None of mine do that. I would email S&W with a description and pics, hard to get anyone on the phone now days. All the best getting this resolved.

 

[INMY01TA]

I used to have a Springfield XDm that used to leave a gouge in the follower like that. I was told it was normal. Never seemed to hurt the performance at all but I ended up selling that gun anyway.

 

[Rick M]

So the top of the slide is what's scratching it, and it also doesn't actuate the slide stop on an empty mag, called s&w and just forwards me to a voicemail. Talked to other people at range/gunstore and people either scratch their head or just tell me the gun is bad. When firing, can't really tell if it does anything to the rounds, spent casings look fine, just when I shoot the last round slide just goes down and scratches the top of the follower. So I believe it only scratches in one direction.
Thanks for the response.

The bottom of the slide is what you're discussing, and the slide doesn’t “just go[es] down;” the mag follower goes up.