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I called S&W a week ago regarding my gun and they said they would e-mail me directions within 2 days, but I have yet to recieve anything through e-mail, phone, or post. Should I send them an e-mail or give them a phone call to see what is up? Has anyone had this issue about waiting a long time for them to get in touch with you regarding you sending your gun in?



Thanks!
 

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I called them, and they sent me a return shipping label in about a week.
 
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