I contacted S7W concerning the 40 S&W magazines I am waiting to get through the rebate program that ended in January. S&W did not have me in their data base, after giving me the number to the clearing house how handles the distribution of the magazines, I found out that they have my rebate information but have not entered it into the system yet.
When I submitted the rebate right before it ended in January I selected two 40 S&W 15 rd magazines. When I asked the rep on the phone to verify the type of magazines I would get I was told I was down for the 10 round magazine!!!!!
I informed them that I wanted the 15 round magazine and supposedly that has been changed, which I believe when I have them in my hands which is till weeks away!!!!
I suggest you call or Email S&W to give feedback on the performance of their fulfillment center. Most manufacturers outsource the fulfillment center activities as these activities are not a core part of their enterprise nor are they necessarily an ongoing activity. Be polite. They will appreciate the feedback and it might improve the performance of the fulfillment center or cause them to choose another one.