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I just picked up a PC Shield Plus in 9mm. My 10 rd mag will hold 10 rounds, but the last round is tough to get in. The 13 rounder will only hold 11 rounds with the 11th round really tough to get in. So, I’m 2 rounds short and the mag follower is bottomed out completely. You can actually see the red follower in the hole that’s in the bottom front of the mag. Customer service acted like they had never heard of that before. Anyone ran into this problem before?
 

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Several post on this issue

JW
 

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I just picked up a PC Shield Plus in 9mm. My 10 rd mag will hold 10 rounds, but the last round is tough to get in. The 13 rounder will only hold 11 rounds with the 11th round really tough to get in. So, I’m 2 rounds short and the mag follower is bottomed out completely. You can actually see the red follower in the hole that’s in the bottom front of the mag. Customer service acted like they had never heard of that before. Anyone ran into this problem before?
If you can see the follower in the little hole in the front it is not all the way down. I pushed my follower in that position and tapped the bottom of the mag with a mallet and forced the 13th round in with a loader. After that the 13th round will go in by hand.
 

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when my mags were new they were difficult to get laoded to max capacity after the 11 or 12 I usually just hit the mag on my hand and can then get the remaining rounds loaded . Someone here posted that they take their mags apart and use car wax on them I may try that on one and see if it makes any difference
 

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Between plowing snow, watching the playoffs, and in general being stuck inside; I took two of my 13rd Plus mags apart. The original mag's follower (dirty orange on right) is ever so slightly shorter than the newer mags. I think this may be the issue in not allowing a 13th round to be loaded. I can get the round very close to loading but just a wee bit off. I have not gotten a lot of range time lately so the new mags have little actual use.

Were some having issues with the slide not locking back on an empty mag so Mec-Gar did a modification? Even if I could get the 13th round to seat in the magazine the issue of getting it to seat in the pistol with the slide forward my arise.

JW
Rectangle Wood Automotive design Font Tints and shades
 

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I'll back track from my earlier post. I dis-assembled 2 of my mags, the original and one I just purchased and took my digital calipers to the follower. They were within a few thousandths of being identical. So I put them back together and tried again, after the 12th round I pressed down hard enough to hear the "pop" sound and I could load the 13th round. So it just takes a bit more pressure than I expected. I'll be sure and check them out on my next range trip to check for any issues.

Lee
 

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I have the same problem with one of my two 13-round magazines. The 13th round will load in one of them but not in the other. (I can get 11 rounds in by hand but need my two-handed magazine loader to get any more rounds in either of them.)

I decided to disassemble both magazines and see if the internals were different. They WERE! The spring in the magazine that will not allow the 13th round to be inserted was 1/4" LONGER than the other spring, plus it's also a bit over 1/16" WIDER at the bottom bends! See picture below:

Wood Rectangle Ruler Font Brick


As you can see, the bad spring is definitely longer uncompressed. It has much greater bend angles in all bends past the 2&1/2 inch mark, plus the bottom bend is extreme and the bend at the top does not fit the follower flush or as well as the good spring does.

Yes, if I put the "good" spring in the other magazine that had the "bad" spring in it, magically the 13th round will load. Why am I not surprised? It was clear to me that the defective spring was binding up inside the walls of the magazine and not allowing the last round to load. It was too long and too wide!

I contacted S&W CS and sent them the above picture with my complaint that the magazine with the bad spring would not allow the 13th round to load even using my two-handed magazine loader from EZMAGLOADER, below:

Cone Fashion accessory Finial Pattern Idiophone


They are sending me a replacement spring!

I'll report back on this thread when I receive the replacement spring and give it a try.
 

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I'll back track from my earlier post. I dis-assembled 2 of my mags, the original and one I just purchased and took my digital calipers to the follower. They were within a few thousandths of being identical. So I put them back together and tried again, after the 12th round I pressed down hard enough to hear the "pop" sound and I could load the 13th round. So it just takes a bit more pressure than I expected. I'll be sure and check them out on my next range trip to check for any issues.

Lee
Yep thats how mine were.

Wolff knows a thing or two about springs:

 

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I have the same problem with one of my two 13-round magazines. The 13th round will load in one of them but not in the other. (I can get 11 rounds in by hand but need my two-handed magazine loader to get any more rounds in either of them.)

They are sending me a replacement spring!

I'll report back on this thread when I receive the replacement spring and give it a try.
Any update?
 

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Any update?
Yes, got the new magazine spring a few days ago. Put it in the magazine and tried to load 13-rounds into it. I WAS able to get the 13th round in.

That said, it is not easy by any means and I can only get the 13th round in any of the magazines by using my mag loader. I darn near have to smash the mag loader down with my fist to get the follower to move down that last little bit to get round 13 in. Feels like I'm going to break something every time I do it.

Having received and used the new spring, I'm not convinced that the extra 1/2" in length was the issue, but rather the bit of extra fore and aft width on the bottom few bend in the spring. Actually, the new spring was at least an inch longer than the two existing springs in my mags, but a tad narrower fore to aft! So, at this point, I'm thinking the "bad" spring was binding up internally against the fore and aft sides of the magazine when fully compressed.
 

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I talked with CS today. Only offered me to ship the mags to them for replacement. I know this is a new model and will have growing pains. Seems a bit like bs I'd have to pay the shipping. I've been tempted to buy another Plus, the Optics Ready version with extra mags and bugout bag.

JW
 
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