[SWPLINk]

Just bought this shield plus "performance" model from my local Academy and the trigger is failing to function properly. I get very few good trigger pulls out of many fails.

20210320 jhb9882.mp4

drive.google.com

This trigger issue is also preventing me from removing the slide when I attempt to field strip the gun. DOA $680 paper weight.

 

[Super Trucker]

Call S&W Monday morning, they have good customer service, they will most likely send you a shipping label to send the gun to them for repair/replacement.

 

[SWPLINk]

@Super Trucker thank you. That's the plan. Hopefully they can expedite the replacement. But something tells me this whole process might take a very long time. Shame this was my first S&W purchase.

 

[CitizenX]

It sucks when that happens. Let us know how it works out... and welcome to the forum. If you're want to learn everything you can about your firearm or marksmanship, you came to the right forum.

 

[SWPLINk]

@CitizenX thanks. I'll try to post a final resolution update to this issue.

 

[agksimon]

I always let others buy the first edition of any new offering and wait until the bugs are worked out.

 

[Bill Lins]

I always let others buy the first edition of any new offering and wait until the bugs are worked out.

Old aviation saying- "Never fly the "A" model of anything"!

 

[Para-bellum]

What was S&Ws response to the issue? I hope they just send a brand new pistol.

 

[Turbo38GN]

Just bought this shield plus "performance" model from my local Academy and the trigger is failing to function properly. I get very few good trigger pulls out of many fails.

20210320 jhb9882.mp4

drive.google.com

This trigger issue is also preventing me from removing the slide when I attempt to field strip the gun. DOA $680 paper weight.

Did you fire any rounds out of it.. can you give us a little more info of how it all went down..

 

[Turbo38GN]

looks like another one .... hit and run ...

 

[Big1]

Any word, have they taken care of you?

 

[KRWeiss]

$680? Dang...

I can tell from the video, it would have been an extreme low left shooter anyway. As far as removing the slide, have you tried reading the manual?

 

[35042]

IF he's just racking the slide that can be the whole problem. It looked like it didn't go into battery a couple of times.

 

[SWPLINk]

Update** Recently got my firearm back. They replaced the trigger and included the faulty one in a baggy. It breaks smoothly and disassembles without any problem now. This repair took a while. I recently also sent a Ruger in for service and I got it back in less than 10 days!

 

[35042]

Thanks for the update as some complain and then we never get an ending to the story. Glad it got fixed but sending the old trigger back? Are they afraid the new one will fail and you can Frankenstein the two to make another one?

 

[SWPLINk]

@ThrowinRocks I guess it's kinda cool they included the defective part in the return. Yeah, after the initial experience, I would never trust anything going on with that first trigger. They also included an extra magazine as a courtesy - so that was nice.

 

[Zalvaheh]

My girl just bought a mp shield performance center and having a trigger issue,won’t even fire!what a disappointment!

 

[badabing6996]

Call S&W Monday morning, they have good customer service, they will most likely send you a shipping label to send the gun to them for repair/replacement.

Agreed as S&W has a great customer service department. After a few hundred rounds thru my MP Shield Plus Performance Center 9mm I could not rack it. S&W responded immediately by sending me a paid shipping label and after 5 weeks the repair was completed and I have fired 1,000 thru it without a problem and not one misfire. This is my main carry and it has performed as advertised.

 

[HEADKNOCKER]

@SWPLINk if you would like to get rid of the factory trigger if it includes the flat faced trigger shoe, I would be interested...
I know it's been a year since you posted here but thought I'd give it a try anyway..
PM me if you want to SELL that flat faced trigger shoe

I remember the release date of the Shield Plus+ it was March 16th 2021
Same day my twin brother had a heart attack & died
Day before St. Patrick's Day