Talk about the ultimate compliment!
I called S&W to check on the status of our range bags and mentioned that I was new to pistols and had been asking a lot of questions on the M&P forum.
The rep I spoke with said that he reads the forum routinely and also had great words of praise about Mr. Burwell's magic when I asked about reducing the trigger pull.
When I asked about use of snap-caps, he was aware of the Broken Striker thread and suggested that while snap caps were good, range shooting was better.
I think it's simply awesome that S&W considers this forum key to their community relations when it comes to the M&P.
Incidently, the rep had one of their techs go over a Burwell-modified trigger job on an M&P and found that it was indeed well-done and posed no problem for them when it came to modifications.
I was hoping that the rep would have a recognizable handle, but alas, he just lurks, but still, that's saying quite a lot about his dedication to his job and the quality of this forum and its members.
It would be wonderful if S&W did eventually participate in forum discussions through a representative on this forum, however, I can see how that could get out of control and cause dissention among other forum owners, "Why them and not us?"
But the fact that they do read and keep up with the topics warms my heart. I'm even happier with my purchase, if such could even be considered possible, knowing that S&W truly does care and takes the time to listen in on what we have to say.
Bravo!

I called S&W to check on the status of our range bags and mentioned that I was new to pistols and had been asking a lot of questions on the M&P forum.
The rep I spoke with said that he reads the forum routinely and also had great words of praise about Mr. Burwell's magic when I asked about reducing the trigger pull.
When I asked about use of snap-caps, he was aware of the Broken Striker thread and suggested that while snap caps were good, range shooting was better.

I think it's simply awesome that S&W considers this forum key to their community relations when it comes to the M&P.
Incidently, the rep had one of their techs go over a Burwell-modified trigger job on an M&P and found that it was indeed well-done and posed no problem for them when it came to modifications.
I was hoping that the rep would have a recognizable handle, but alas, he just lurks, but still, that's saying quite a lot about his dedication to his job and the quality of this forum and its members.
It would be wonderful if S&W did eventually participate in forum discussions through a representative on this forum, however, I can see how that could get out of control and cause dissention among other forum owners, "Why them and not us?"
But the fact that they do read and keep up with the topics warms my heart. I'm even happier with my purchase, if such could even be considered possible, knowing that S&W truly does care and takes the time to listen in on what we have to say.
Bravo!
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